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We at MannMusic.com believe that feedback from our customers is
vitally important.
Below you will find comments from some of our
customers
January 25, 2009
Hello!
thank you so much for the American Idol Singers advantage.
I Am so happy for your help along the way, and wish that
many people will enjoy your shop!
The shipment was very fast, and I was excited like a kid when the
package arrived.
Thank you Colleen for your honesty
Sincerly yours
Tonja
a star
October 9, 2008
I will think about you guys whenever i need parts for my drum set.
You don't only have my business, but as well as my trust.
Thank you!!
erik ramirez
A misunderstanding between customer and shipper led to this: I
resolved the problem.
October 8, 2008
Thank you very much Colleen. I am pleased and relieved to hear this.
I am extremely happy with your service. Once again thank you!!!!
=]
Erik Ramirez
you could put me on your testimonials any day!!!
July 28, 2008
Colleen,
Your
customer service is exactly what you claim on your
website, GREAT. Thanks very much for your prompt
responses and great solutions.
Sincerely,
May 30, 2007 Regarding the
Singer's Advantage Vocal Instruction Course
Hi Colleen,
Just wanted to let you know that the replacement cds have arrived...I
tried them out...and they match perfectly with the cds I already have.
I am elated. Thank you again for providing incredible customer
service. You have been outstanding!!!
Keep up the great work.
Have a wonderful day!!!!
Marc
February 16, 2007
Suzanne writes:
This is the most unbelievable customer service I have ever
experienced. I wish every business were run like this, with this kind of
care and attention to detail. I'd do business with Mann Music again and
again and will recommend it to all my musician friends.
Suzanne purchased a Seth Riggs, Singer's Advantage Course
January 26, 2007Order received at 11:02 AM - processed immediately
Tracking number sent to client at 2:40 PM
Response from customer at 4:39 PM same day
Excellent! Thanks for making the order go so fast, I really
appreciate it!
~Suzanne
October 11, 2006
Great Customer service. Thank You Colleen, I love my
new GigMaster. The sound is great, and hooking up external speakers
gives a great quality stereo sound. I'll be back to Mann Music for all
my needs in the future.
Dee
September 7, 2006
I'll be happy to purchase again the next time I have a need and
will include your company when I tell the karaoke folks where to look
on-line to find the products they want. Thanks again for helping me
find the machine I was looking for and at a good price. Take care.
Mel
September 7, 2006
I appreciate you giving me a personal
call, as a follow up on my karaoke purchase. I can't tell you how
impressive that was for a business owner to take that kind of time.
You have made my buying experience the best it can be with your
company.
I look forward to another purchase in
the very near future.
Thank you
Beverly Hill
August 29, 2006
I was so pleased with all the help from Colleen. I was able to select an
appropriate karaoke system, in which to replace an old one that was
going out on me. I have never been to a website, or family owned
business on the web that made me feel so comfortable, and was there to
help no matter what time of the day I called.
To those looking for quality, well organized and very helpful, no matter
what time of the day, anyone would have a wonderful experience doing
business with these people.
I, for one, will be coming back in the near future for all my karaoke
needs.
Thank you again for the wonderful experience on your website, and
personal help by phone.
Beverly
Texas
August
26, 2006
This is just a brief note to express my appreciation for your
services. You went out of your way to assist me in my selection for the
karaoke equipment and music. You suggested Seth Riggs "Singer's
Advantage" and this has been very beneficial in developing voice
techniques.
I realize that I have contacted you during off hours. You have always
been available day or night to assist me and this is greatly
appreciated.
Bob Hodgson
March 16, 2006
I had an excellent experience working with your company and would
highly recommend it to others. You assisted me with a problem that I
might otherwise not have been able to resolve and you showed patience
and trust. I genuinely enjoyed purchasing equipment from you and would
do so again in a heart beat. Thank you for being so cooperative.
R. Kupfer
"I just have to heap a lot of praise on Colleen Mann's service. Had a
little trouble with one of the water fountains (one she doesn't sell
anymore) and it was replaced with an even more expensive one free of
charge. Colleen followed up at every turn to ensure I was happy with my
purchase. This is by far the most positive experience I have had
shopping on the web (and I do a lot of shopping on the web!)
Sincerely,
K Basham
Thanks again Colleen!" "Katherine Basham"
Dear Colleen,
"Thank you for your prompt reply. First impressions make the most
difference. Receiving a defective product...isn't cool. But you handled
it in such a professional and personable manner, that I can trust in
making future purchases.
Thanks again, John Travers
p.s. I will be mailing you the defective mic today."
Hi,
Just wanted to thank you for great service and communication. Good
luck with the business. The MegaStar CM-K1100 is great and I am very
happy with the purchase.
Sincerely,
Nicholas Thies
Thank you for let me
know how much it cost me to get that guitar to Puerto Rico. Please send
it the fastest and the least expensive way. thanks again to let me
know. I liked that because it says a lot of good things about your
business.
Felix
Ortiz |
